Need to Know
First Time Riders
On your first visit to LuvCycle, please arrive 15 minutes early so that our instructors can make sure you’re properly set up on your bike, and that you have everything you need to make it the best experience possible.
Our reception staff will know it’s your first time when you check in, but feel free to ask any questions at all!
All riders should make sure to arrive at least 5 minutes early for the session, so that you can register with the instructor and so that they can help you set up your bike comfortably.
We will register all riders in the two minutes preceding the session. If you arrive too late to register for the session, your bike will be given to a rider on the Wait List
The Wait List
If the class you want to join is full, you can always join the Wait List! Joining will not cost you any credits unless you confirm your attendance for the class. Should current riders cancel their sessions, bikes will automatically become available, and allocated to members the waitlist on a first come, first served basis.
If a bike becomes available, you will be sent an email with a link allowing you to confirm your attendence by accepting your newly available bike, and processing your payment for the session.
Walk-In Wait List
If you feel like you need to let off some steam and Ride last minute, you can always take a chance and join the Walk-In Wait List.
Bikes do sometimes become available at the last possible second, in which case, if you’re at the studio ready to ride, you can process your payment and join the ride!
These bikes will become available 3 minutes before the start time of class and are allocated on a first come first served basis.
We have a 24 hour cancellation policy. If you need to cancel your session, your credits will be fully refunded as long as you do this 24 hours or more before the start time of your class.
What You’ll Need
We do recommend that you come prepared to sweat it out! Please bring along a sweat towel and small bottle of water to make sure you stay hydrated throughout the session. Otherwise, these are both available for purchase at the studio.